We at In-Tech strive to offer the best in the industry for Network and Server uptime. Like all shared hosting companies from time to time, we experience downtime.
Server and Network uptime are dependent on a variety of issues, ranging from the activity by our clients, traffic to other sites, hardware failure, to issues like hard-drive failure and file corruption. Most issues are resolved in approximately 15 minutes. However, on extreme issues, it may take more than 15 minutes to resolve. In these extremely rare circumstances, the server may require additional time to resolve the issue. This can take several hours and in very rare cases as much as a day to get your server back up and running.
Safe and Secured
First, we’ve revamped our password reset page, making it more accessible and easier to use. When you create a new password, you can now use it to directly log into your account without having to retype it. Additionally, we’ve streamlined the language on the page and updated the password suggestion tool to make it simple for you to generate more secure passwords. And now you can see if your password is meeting security requirements in real time.
If you haven't managed to resolve your issue via these resources, feel free to reach out. We're standing by to help, 24/7.